Privacy Policy

How Flowcore Advisory collects, uses, and protects personal data in accordance with Taiwan privacy practices.

Last updated: 1 August 2026

1. Data controller

Flowcore Advisory Co., Ltd.
Office 12, 47 Placeholder Avenue, Hsinchu 00000
Email: info@hub-flowcore.click
Phone: +886 3 0000 6520

2. What data we collect

Contact enquiries: Name, email address, message content, and optional fields such as review type and branch count submitted through our contact form.

Service engagements: Business contact details, branch addresses, staff names and roles observed during reviews (in reports), and documentation you provide.

Website usage: If you accept analytics cookies, aggregated usage data such as pages visited, referral source, and device type.

We do not collect payment card data through this website.

3. How we use your data

  • Respond to enquiries and provide requested services
  • Prepare scope letters, invoices, and engagement reports
  • Improve website content and usability (analytics, with consent)
  • Comply with legal obligations

We do not sell personal data to third parties.

We process data based on your consent (contact form, cookies), contractual necessity (service delivery), and legitimate interests (responding to business enquiries, maintaining website security).

5. Retention

Enquiry form data is retained for twenty-four months unless an engagement proceeds, in which case records are kept for seven years per Taiwan business record requirements. Analytics data is retained for fourteen months. You may request earlier deletion subject to legal retention obligations.

6. Your rights

You may request access, correction, deletion, or restriction of your personal data, and withdraw consent for marketing or analytics. Contact info@hub-flowcore.click. We respond within thirty days.

7. International transfers

Our primary systems are located in Taiwan. If we use service providers outside Taiwan, we ensure appropriate safeguards such as contractual data protection clauses.

8. Security

We use HTTPS, access controls, and staff training to protect data. No transmission method is completely secure; please avoid sending highly sensitive personal data through the contact form.

9. Children’s privacy

Our services are directed at business clients. We do not knowingly collect data from individuals under sixteen.

10. Changes

We will post updates on this page with a revised date. Material changes affecting active clients will be communicated directly where appropriate.

11. Contact

Privacy questions: info@hub-flowcore.click.